If you want to install the WatchGuard Mobile VPN with SSL client, first, you need to make sure your computer meets the requirements. The application supports Windows XP Service Pack 2 or higher (32-bit only), Windows 7, and Windows 8.x both 32-bit and 64-bit including Windows Server 2003 32-bit.
I am struggling to connect to a VPN using Watchguard's Mobile VPN client, and could use some help. The error I'm getting is the following one (even with log level = debug), which I can't manage to find helpful:
Some things I've tried/details:
- I have tried the suggestions from this question (specifying277.124.143.70:4100 in the 'server' field, but I'm still getting the same results)
- I am running behind a proxy, but I do have 277.124.143.70 in my proxybypass list, and I'm actually able to ping it.
- I am also certain that my username/pwd are correct, as I am able toconnect using a different PC
- I made sure my TAP Windows adapter V-9 is not disabled too.
Does anyone have any clue as to why this happens? I have run out of ideas/websites to search
Community♦
J. MacJ. Mac
3 Answers
I had the same issue but the procedure below worked.
In IE--> Tools --> Internet Options --> 'Advanced' TAB :Unchecked: Use SSL 2.0 / Use SSL 3.0Checked: Use TLS 1.0 / Use TLS 1.1 / Use TLS 1.2Using IE 9. Just for reference.
Bob ThomBob Thom
I've seen this with our users as well. This is happening usually after firewall OS update.
At first you could try uninstall the client, restart and download the client directly from the firewall.
Connect to one of these addresses with a web browser:
This will ensure that you are running the latest client.
Most of the time is an IE issue and you have to:
- Disable Proxy Settings in Internet Explorer or Proxy Config from Command Line
Update:With the release of Fireware OS v11.10.5, Fireware no longer supports TLS 1.0 for HTTPS connections to the Firebox. That lead to end of support for Windows XP and Vista as they can't use TLS 1.1 and 1.2. Source
A temporary solution for Windows XP and Vista computers is to use another Mobile VPN until you upgrade your machines.
Community♦
Kalatzis StefanosKalatzis Stefanos
I solved disabling automatic detection in Internet Options:
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